Insurance is more than just a quote!
Insurance is more than just a quote!
1236 E King Street
Lancaster, PA 17602
Phone: 717-397-1171
Toll Free: 888-544-6729
Fax: 717-397-0947
Email: nti@ntigroup.net
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I. Introduction to our Privacy Policy:

As a current customer of NTI Group, LLC we would like to take this opportunity to both thank you for your business and to share with you the importance our agency places upon protecting the privacy of information we gather from you in accordance with applicable state and federal laws. The following is NTI Group’s privacy policy regarding the customer information we collect.

II. Information we collect and the means used to collect:

NTI Group collects information about our customers that is necessary to provide those services usual and customary to independent insurance agents. NTI Group collects this necessary information from the following sources:

  • Information we receive from you on applications, quote request forms, drivers questionnaires or other forms; this information may include, but is not limited to, your name, address, social security number and date of birth.

  • Information about our clients’ transactions with us; this information may include, but is not limited to, claims and payment history.

  • Information we receive from a consumer-reporting agency; this information may include, but is not limited to, a motor vehicle report or insurance score report.

To collect customer information from the above-stated sources, NTI Group may use the following means of communication to gather information: written, in-person, telephone, facsimile, electronically, and online.

III. How we share client information with non-affiliated third parties:

Under certain circumstances, the law permits NTI Group to disclose information that we collect (as described above) about you or others without your permission. For example, NTI Group may share client information with non-affiliated third parties without your permission for the following reasons:

  • Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided by independent insurance agents. Such usual and customary services or processes provided by NTI Group to its customers include but are not limited to underwriting, shopping the renewal, rating, placement, and providing quotes for insurance that is germane to the coverage the customer places with our agency.

  • Information that is necessary to protect the confidentiality or security of our client’s records.

  • Information that is necessary to resolve client disputes or inquiries.

  • Information that is required by individuals or entities who are assessing our legal compliance.

  • Information that is required for NTI Group to comply with the law.

  • Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims, or other liability.

IV. How we share client information with affiliated parties:

We may share your name, address and phone number with closely related affiliates in order to provide additional information to you regarding availability of competitive products. These affiliates are held to the highest standards of confidentiality and have agreed not to share your information with any other parties.

V. Our practices regarding information confidentiality and security:

We maintain physical, electronic, and procedural safeguards to guard your information. These safeguards include but are not limited to the following:

  • We restrict access to nonpublic personal information about our clients and former clients to those employees who need to know that information in order to assist in providing services or products to the customer.

  • We will punish any employees who impermissibly share client information.

  • We use a secure Internet and e-mail provider to protect the confidentiality of electronic communications.

NTI Group, LLC appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our customers understand the care our agency uses in handling your information. NTI Group will continue to monitor the effectiveness of this privacy policy.

 

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